This policy describes how Intixus Technologies collects, uses, and protects personal data. We comply with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (DPDP Act), and, where applicable, the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
- Name – when you submit contact or support forms
- Email – for communications, product access, and support
- Phone – when provided for business or support purposes
- Company – for B2B inquiries and service delivery
- Technical logs – IP address, browser type, device information, and access logs for security and analytics
- Cookies – as described in our Cookie Policy
How We Use Information
- Service delivery and product access
- Communication regarding inquiries, support, and updates
- Analytics to improve our website and products
- Security monitoring and incident response
- Legal and regulatory compliance
Legal Basis for Processing
We process personal data based on:
- Consent – where you have given clear consent
- Contractual necessity – to perform a contract with you
- Legitimate interest – for security, fraud prevention, and business improvement where balanced with your rights
- Legal obligation – where required by Indian or other applicable law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, including legal, accounting, or reporting requirements. Retention periods vary by data type and purpose. Technical logs may be retained for security and audit purposes for periods aligned with our security policy.
Data Sharing
We do not sell personal data. We may share data with:
- Service providers – hosting, analytics, and support tools, under data processing agreements where applicable
- Legal and regulatory authorities – when required by law
Your Rights (India and Global)
Subject to applicable law, you may have the right to:
- Access – request a copy of your personal data we hold
- Correction – request correction of inaccurate data
- Erasure – request deletion where no longer necessary or as permitted by law
- Withdraw consent – where processing is based on consent
To exercise these rights or for queries, contact us at privacy@intixus.com.
Data Security
We implement reasonable technical and organisational measures to protect personal data, including encryption, access controls, and secure development practices. See our Security & Trust page for details.
Contact for Privacy Matters
For privacy inquiries, data subject requests, or complaints: privacy@intixus.com